The mortgage was with Rushmore and then it was sold Selene Finance. Is anyone being contacted? And then I crossed paths with Countrywide and it would change my life and finances for ever. We've been with Flagstar for 5 years. WE ARE JUST OBJECTS. Almost every day I am on the phone with rude people from there. I am also in the process of taking legal action against them. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Good Morning, My home is facing foreclosure. 4b. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. I hope there is a class action suit on this company, But I doubt it will happen. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Resolved. I was hit with a $75 late fee. However, most credit cards provide a grace period on purchases. This rating has decreased by -8% over the last 12 months. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; I am trying desperately to help my mother not lose our house to Selen Finance. Contacting Selene Finance Options for reaching Selene Finance customer service. Selene Finance. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. 1-866-430-8977. The letters they sent were from Ajia Laird, Loss Mitigation Department. Selene Finace are crooks. There are three variants; a typed, drawn or uploaded signature. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. U'B. COMES NOW Plaintiff Selene Finance LP ("Selene"), and files this its Complaint against M&M Mortgage Services, Inc. ("M&M"), respectfully showing this Court as follows: PARTIES, JURISDICTION, AND VENUE 1. This destroyed both out credit and since we had been reported we were unable to refinance. By this point I had had enough of Selene and we went to my bank to refinance. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. We are prepared to discuss your situation and help determine the best course of action for you. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. They are VERY concerned. They are also in bed with the NJErma program. Basically I have to do their work! Just for everyones information Selene is now a mortgage company. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. I decided to call HAMP instead. We understand that your home is an important and valuable asset. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. I've been in "negotiations" with them for over 2 years. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. The representative just told me to call back next morning. Desired outcome: They knew what they were doing and they knew how they could best optimize a profit in this situation. Credit card companies are not required to give a grace period. On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. What does Selene Finance do? In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Im a victim of Selene finance. Desired outcome: The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . The insurance company released 4 checks. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. i only and number 1 selene not seleney. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. Decide on what kind of signature to create. After reading all the complains against them. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. Reading everyone else's experiences, it is clear to me that this has to end. Same here. I live pay check to pay check and I have always paid my mortgage payment. The average employee at Selene Finance makes $59,354 per . I am worried about dealing with Selene Finance because of all the forums I have seen about it. I will pay my mortgage and you will never get my home. Remember: We will never ask you to tell us your account username or password. I've been in "negotiations" with them for over a year. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. I am going to an attorney and start legal action. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. where you can easily view transaction history, make payments and obtain information I had to file a chapter 13 also to save my house. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Fraudulent on a modification application that have been withdrawn before any parties agreement. Dana. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. If one person is handling my account, why am I being transferred to so many different people's voicemails? Bank of America sold our mortgage to Selene in September of 2014. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 Not sure why, my check arrived prior to the end of the grace period (15th). I think they may be including another scam. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Worst company ever not sure why no one is investigating them for fraud and scammer customers. Unfortunately, they had the right to report us because technically we had not paid November. The house then went into foreclosure. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. Employee in Dallas, TX. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. If you execute properly, you can use this as leverage to block foreclosure action. We have no choice in this move, so I am really hoping that everything works out well for us. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. too much gas. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Contact me please. I found out when I went to Bank of America to make a payment. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. I received February's payment coupon, and noticed my payment is $101.50 more per month. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: 9990 Richmond Avenue, Suite 400 South. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. Thats where they should have contacted my attorney and the Trustee. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. Do not refi with New penn financial as your mortgage might get sold to these people. She said wiring takes 24-48hours. Good luck to you. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Submit a complaint and get your issue resolved. 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