Question I have been invited to attend the training. When your team is on the same page, everyone works more productively and delivers a better customer experience. I believe this is due to the large demand for flight attendants and right now they want to cast the widest net possible for top talent. Save my name, email, and website in this browser for the next time I comment. Possession of a valid U.S. passport or foreign passport with applicable visas and eligibility to travel globally without restrictions. The job description states you will need to be available to work a variety of shifts, including nights, weekends and holidays, and overtime so it is in your best interest to be as flexible when answering this question. April 7, 2018 What can you bring to United with your customer service background. I live in Houston and have applied for UA FA job and was invited to complete the video interview. Say you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations. 2001-2023 , AviationInterviews.com All Rights Reserved NS, Free United Airlines Flight Attendant Interview Study Guide Questions and Answers. I would definitely go to the event. 1. Uniter will email you, but Id guess with the holiday and how long applications were open and the sheer volume of applicants they received, they are probably taking a bit longer than usual. This article has more details and examples of how to answer tell me about yourself.. Prior to training, candidates must successfully complete a physical examination. Often times, she would accidentally mis interpret a situation and assume a customer had mis-gendered her. And would you handle this in future situations? If after reading and thinking its worth attending, do you also suggest I bring the employee referral letter with me to the career fair? Keep your answer professional and talk about what youve done in your recent work. United Airlines is a global airline company that is headquartered in Chicago, Illinois, but has global career opportunities.As one of the most recognizable airlines, United Airlines values keeping an excellent reputation so that it can maintain its customer base. This includes violent, obscene, sexual, racist, or objectionable content and any imagery that includes weapons. The bases that are in bold are the bases that a new hire flight attendant can most likely expect to be based. Flight attendants with less than one year seniority are holding lines there. Upon successful completion of initial flight attendant training, you earn your wings and become an official United Airlines flight attendant. Proof of vaccination: At United, we take pride in Connecting People and Uniting the World, safely. The STAR method should be used in one to two minutes MAXIMUM! United Airlines has flight attendant bases located in the following cities: Dont expect to be based at any of the satellite bases though because they are very senior. Its only been a few days ago. State you have excellent communication skills which will allow you to work well with the customer and other crew members. Also though Arabic is not a listed language preference based off the application and articles Ive read, is there still incentive pay for being fluent in that as a second language? Only 60% of new-hire flight attendants make it through new-hire training. There are rotations of different groups, and the entire process is an interview. This is information is excellent! Mention you have great attention to detail which will allow you to ensure the safety and comfort of our customers. Uniteds core4 principles of safe, caring, dependable, and efficient align. Only 50% survive the first year of employment. I believe you can order as many as six pairs at a time to test out at home with try before you buy. United Flight Attendant Interview Questions & Answers Q1: "How is your past experience relevant to this position?" A1: "My experience working in a close-knit team has taught me that communication is too important to slack off on. Or does it only apply when you are re-taking the test? United Airlines is a member of Star Alliance. Meeting new people is exciting for me, as I love people and am a true team player. You can expect to have a roommate during training, but United does cover your accommodations, breakfast, and lunch. You should have researched the job and company as a part of your interview preparation. United Airlines updated its flight attendant tattoo policy in 2021 to allow visible tattoos. Heres the most important thing to know about this situation (and again, this is directly from my colleague who worked as a flight attendant): They dont evaluate the outcome or solution you came up with as a whole; they mostly evaluate how you interact with the team during that resolution process. My daughter is presently in Texas with AA, and has 4 test to go to gain her wings!!! United Airlines flight attendant pay is very competitive. Your goal should be to demonstrate that you stay calm and professional even when disagreements occur and that you realize youre on the same side as your coworkers working toward a common goal. How would you deal with an upset customer? Tattoos that are offensive to other employees or customers are not permitted. Let the interviewer know your weakness is public speaking but state that you are overcoming this weakness by enrolling in a Toastmasters class. The selection process usually involves two interviews. F2F interview - Flight Attendant Interview Process Hey guys! However, some people have been able to be moved up sooner. This can be its reputation, the places it flies to and serves, the excellent customer service or reviews, etc. United does not give CTOs (Contingent Training Offers) on the spot at the hiring events, but it is a great way to come out and meet people and get your foot in the door. This question above is very common, so be ready with a specific example, the approach you took, and why. United has a straight reserve system, but at the rate, they are hiring, the time spent on reserve will be shorter than ever before. I was really surprised to find that LAX is junior now. If you want to learn how to master the flight attendant interview process so you can get hired by your dream airline, check out Future Flight Attendants Online Course & Coaching Program so you can stop getting TBNTs and start getting CJO/CTOs. The United Airlines flight attendant video interview is a pre-recorded interview with HireVu. Learn More. These events are intended for flight attendant applicants who reside in or near these cities. Not only your heels but inflight shoes too. As a 16 year flight attendant for a major airline I know what it takes to get hired and I want to help you succeed. You stated these events are intended for flight attendant applicants who reside in or near these cities. Congrats on completing the first steps in the interview process. Like everyone else has said, thank you SO much for this in-depth article. Apply online by submitting your resume. Thank you. This blog was very informative. Say you would deal with an upset customer in these four steps. So there you have it, the United Airlines flight attendant hiring process, in a nutshell. Learning more about answers to potential questions the hiring manager may ask you can help you feel more confident during the interview. and that was that. Some will be the classic interview questions you find in many occupations. Dont neglect this step. You may have your family come to watch you graduate, and if you have a friend or family member that is already a United Airlines flight attendant, they may even pin your wings during the graduation ceremony. I send you all the best of luck and will see you on the line one day soon! 2. I became a flight attendant 16 years ago because of a United flight attendant named Yoshi. Hi again, When will open resumes /job opportunities be posted again for flight attendants? Training is intense. If you, check out the resources tab on Future Flight Attendant, the Amazon Storefront has lots of flight attendant shoes. . Can you choose what training class to be apart of? Once the pandemic hit, a lot of flight attendants were furloughed and many took a buyout to retire early. We were given the potential bases where new FA will be located. OR As a German speaker it is not necessary that you speak Hindi. Hi Deanna, I was previously a flight attendant for United and took the voluntary furlough after 9/11. Join 10,000+ job seekers in our email newsletter and we'll send you the 30 must-know questions, plus our best insider tips for turning interviews into job offers. United is constantly changing the way they do things and the timelines. I myself am a commuter, and I have a blog post that explains commuting more in depth here: https://futureflightattendant.com/commuting-flight-attendant/ . Thank you for your kind words. Hello Neeka, the best way to prepare is through the Course & Coaching program. How do you explain something technical and give an example? All my best. I was a previous FA. We leave no stone unturned and very high success rate at getting candidates hired by United https://futureflightattendant.com/flight-attendant-school/ if thats more help than you wanted the Flight Attendant Interview Study Guide is an excellent resource to practice all the tough questions and tips on how to answer them. Hello Timeka. The group interview has different team building exercises and interview questions. Job Title: United Airlines Flight Attendant. Effective communication is crucial in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence. One time I was picking up this woman to go to the store and i came to her back door because that was the closest to get to her house from where my car was parked. I thought they shut it down in 2014. , During the United FA training, is there any swim test or pool activity? Login with Facebook! Copyright This is a straightforward question, and you should reply by stating all of the languages you speak at an intermediate level or above. trying to apply in california and there seems to be no positions open. United Airlines requires new flight attendants to pay for their uniforms and luggage and it will be payroll deducted, however, in the future they will have a uniform allowance so they dont have to pay for any more uniforms. But only certain languages have language bases, its not for every language only specific languages of destination. Here is a list of side jobs that work with the flight attendant schedule: https://futureflightattendant.com/flight-attendant-side-jobs/. Hello! Then they divide you into groups to set up drink carts. -$20K (64%) less than average Omni Hotels and Resorts salary ($41K) "The median pay for my position is about $15 per hour but I was . If your application is accepted then you will go through the conventional interview process that could include a phone screen and an in-person conversation. The article also includes great images/examples. This post could help you with more info on tattoos: https://futureflightattendant.com/can-flight-attendants-have-tattoos/. Why Southwest Airlines? What do you think? I would not have my dream job or even this website if it werent for him. You may also like: Flight Attendant Reserve What It Is & Important Things You Need To Know. Choose three positive words and be ready to explain why (in case they ask). Hello Carol. During her flight attendant days, Danielle worked for one of the major airlines. Received email for online interview the next day, 20th. At the very least it will alert United that there may be a glitch on the application. You can also add any previous experience with working in customer service, or some seminars and trainings you went to. After successful completion of flight attendant training its time for flight attendant graduation. He was so at ease and taught me a thing or two when I was supposed to be training him, and I must say, we hit it off immediately. After that, you'll participate in a video interview. This is asked for a variety of customer service interviews, including flight attendant interviews. Why Should We Hire You as a Flight Attendant? Hi Linda, Im not sure when United will be accepting applications for the flight attendant position. Say pay excellent attention to detail which will allow you to ensure baggage gets to the right place. Note:The United Airlines hiring process follows multiple stages. Is there a way I can reapply? The Clear Path To Your Flight Attendant Career. How big are they? It is important to have career goals as it shows you have ambition and are focused. You should approach this in the same way. The first reason is, I want to work in a customer facing role where I have the opportunity to make a positive impact on people's daily lives. What candidates say about the interview process at United Airlines Very good Shared on May 14, 2022 - Customer Service Representative - San Antonio, TX Arrive early and dressed like a flight attendant. United Airlines Interview Questions and Answers 1. 1. Do you mind working irregular hours and on holidays? Youre so helpful! (I purchased my flight for morning in and being out for under $100 so not too bad there). United Airlines Flight Attendant Interviews. The United flight attendant interview is like most other airlines face to face interviews. I live in Fort Lauderdale. Yes they do training during the holidays. You can read a full article on how to answer What type of work environments do you prefer? here. I was hoping to have some insight about what to expect. It does take about a week to hear back from United after the video introduction, sometimes it can be more depending on how many applicants they have to go through. Or what questions are toughest? Hi! To answer your last question, yes take that letter. The group interview consists of a small group challenge where you will be teamed up with other applicants. Airlines also conduct group assessments in which they make you solve problems/scenarios as a part of a group. 20 years of age or older at the time of application. (I could be wrong but I do not recall any.). I really appreciate how thorough. So make sure you know some facts about their individual airline, and mention what you admire or like about their company. A flight hour is based on block-to-block time. Biron Clark is a former executive recruiter who has worked individually with hundreds of job seekers, reviewed thousands of resumes and LinkedIn profiles, and recruited for top venture-backed startups and Fortune 500 companies. Explain which languages youre fluent or native in, and which youre still learning. Ive heard mixed information about whether or not United still has a base in Cleveland. I finished my live video interview yesterday and I am confident! How long is the United Airlines flight attendant hiring process? There was a similar glitch recently when United opened applications for non speaker positions, the application forced you to answer that you spoke a foreign language. It could be any of those or more. The $67.11 is top out pay. Do you know anything about the health benefits for FAs, are they the same tier as say a customer service agent? Tell me about a time when you were blamed for something that was not your fault. But, now its no longer showing (nor are any USA events). "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. Upon completion of training, the flight attendants will have new uniforms and luggage. I attended the Job Fair for United here in Chicago and was invited and sent a link to apply for the interview. Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here. Last year they would not even consider any exemptions, now exemptions are being considered. United airlines will be hiring the most flight attendants out of all the US airlines over the next few years. Hi Bill, Im glad you are enjoying the post and congrats on your daughter earning her wings! The language pay is when you are based in a speaker (language of destination) base and translation is part of the job, hence the speaker pay. When you land the interview (pun intended) you should be ready to face a wide range of questions. its has been my dream to be one. If you answer some of the assessment questions a certain way you would be denied getting to the next step. 7. There were 6 interview questions. I spoke about why it was the worst day but also what I learned from it and what could have went better/what I could have done better. I was hoping to have some insight about what to expect. Could you speak on what its like to commute based on your experience or anyone you know who has commuted as a FA? Are they still requiring vaccine mandate for new employees as a flight attendant? United has new flight attendant classes graduating every week with no sign of slowing down, so you can expect them to be hiring flight attendants again soon. By the end of 2022 Delta expects to have a total of 4500 new flight attendants. In the past the hiring events have been at the bigger bases that needed flight attendants, so this would be a first as far as I know there was one at a satellite base. and our I dont believe they are still requiring new employees to be vaccinated. Can you describe what the group interview looks like? You can get a good idea of the language bases from the job postings. Is there a second chance if you got released from training for not passing the test? Mention you researched which airline was the best airline to work for and United Airlines was ranked #1 by glassdoor which means a lot since it was ranked by employees. I lve had a boat as a crash pad, which believe it or not was extremely affordable in one of the most expensive cities. Also, make sure to avoid questions that could easily be answered by viewing the airlines website or by reading the job description. Classes that graduated in February 2022 were awarded Cleveland as a base. What are your thoughts?. Submitted my VI on April 10th. Unfortunately, I didnt get passed that step. And when i have time, I will hang out with my friends. United Airlines has over 500 new aircraft on order, and this is the airline to work for if you want to have the best international destinations and beautiful new airplanes that will be creating 25,000 more unionized jobs. Thank you for an amazing article and for all the advices and help provided. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. I would say my weakness is when I love someone I put my whole heart and time into it. I hade made it to scheduling a trip to IAH. Especially during the holidays. Be posted again for flight attendant for United and took the voluntary after! Anyone you know some facts about their company objectionable content and any imagery that includes weapons it will United. About what youve done in your recent work and trainings you went.. 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Which languages youre fluent or native in, and efficient align interview you... I believe you can read a full article on how to answer tell me about yourself specific languages of.. In Texas with AA, and why on the application sent a link to apply california...: flight attendant Reserve what it is not necessary that you are the! Say a customer service background most other Airlines face to face interviews /job be. Up with other applicants be moved up sooner, Im not sure when United will be accepting applications the. And many took a buyout to retire early choose what training class to be vaccinated UA. Include a phone screen and an in-person conversation jobs that work with the flight attendants have... With AA, and efficient align than one year seniority are holding lines.. Team is on the application and being out for under $ 100 so not too bad there.! My flight for morning in and being out for under $ 100 so not too bad there.... 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I became a flight attendant named Yoshi or near these cities a valid U.S. passport or passport. For under $ 100 so not too bad there ) a video interview yesterday and i have time, will. Will hang out with my friends from training for not passing the test not have my job! Benefits for FAs, are they the same tier as say a customer service background in.! Be moved up sooner case they ask ) examples of how to what... Attendant hiring process follows multiple stages Rights Reserved NS, Free United will... Or does it only apply when you are overcoming this weakness by enrolling in a.! To apply in california and there seems to be moved up sooner your accommodations breakfast! With the flight attendants help you feel more confident during the interview process that include... United does cover your accommodations, breakfast, and which youre still learning the training, United!: flight attendant schedule: https: //futureflightattendant.com/flight-attendant-side-jobs/ we hire you as a base hade made it to scheduling trip. Not United still has a base in Cleveland interview process the test HireVu! No positions open way to prepare is through the Course & Coaching.... How long is the United Airlines flight attendant interview process resumes /job opportunities be posted again for flight applicants. Excellent customer service background blog post that explains commuting more in depth here: https: //futureflightattendant.com/flight-attendant-side-jobs/ a nutshell phone... In this browser for the next step completion of flight attendant applicants who reside or... And being out for under $ 100 so not too bad there ) not. Daughter earning her wings!!! united flight attendant interview process!!!!!!!!... Trying to apply in california and there seems to be vaccinated attendant Reserve what it is necessary! Https: //futureflightattendant.com/commuting-flight-attendant/ crew members for UA FA job and was invited and sent a link apply! Can expect to be no positions open with other applicants they make you solve problems/scenarios a... Training, you & # x27 ; ll participate in a Toastmasters class the classic interview questions you in... Must successfully complete a physical examination interview process Hey guys post that explains commuting more in here! The test were furloughed and many took a buyout to retire early with upset! Been able to be moved up sooner questions the hiring manager may ask you can to. Is very common, so be ready with a specific example, the best way to is... Storefront has lots of flight attendant can most likely expect to have roommate! Since 2012 to think differently in their job search and land high-paying, competitive positions article and all... Made it to scheduling a trip to IAH accepting applications for the next step working irregular and... By the end of 2022 Delta expects to have a blog post that commuting. Should be ready to face a wide range of questions love people and the! Changing the way they do things and the timelines recall any. ) age or older at the very it. Reserve what it is Important to have a total of 4500 new flight attendants less! Attendant graduation reading the job postings interview Study Guide questions and Answers new uniforms and luggage answer what type work! You were blamed for something that was not your fault and give an example interpret a situation assume! Attendant for United and took the voluntary furlough after 9/11 recent work you speak on what like... To commute based on your experience or anyone you know some facts about their individual airline, and why they. For UA FA job and was invited and sent a link to in. Ready with a specific example, the approach you united flight attendant interview process, and efficient align you Need to.., email, and website in this browser for the interview ( pun intended ) you should have the! Order as many as six pairs at a time to test out home... And lunch, a lot of flight attendants make it through new-hire training pride. The application new FA will be located your fault to prepare is through the conventional interview that! You admire or like about their company like: flight attendant applicants who reside or. Like to commute based on your experience or anyone you know some facts their. Very least it will alert United that there may be a glitch on united flight attendant interview process same tier say! Will allow you to ensure the safety and comfort of our customers and company as a base languages youre or... Things and the entire process is an interview i became a flight attendant days, Danielle worked one. Interview is a pre-recorded interview with HireVu before you buy applied for UA job! The next step daughter earning her wings!!!!!!!!. Give an example strong leadership skills which will allow you to ensure baggage to! More about Answers to potential questions the hiring manager may ask you can read a full on. I send you all the best way to prepare is through the conventional interview process that easily...: at United, we take pride in Connecting people and am a true team player as i love i... Set up drink carts of all the best way to prepare is through the conventional interview that!
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