The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. As Illinois shifted to the last phase of its COVID-19 pandemic reopening plan, the pastor of St. Elizabeth Seton Catholic Church in Orland Hills said he was looking forward to Mass, sans shield, and glad that we are all back together.. We own and control all rights to the Seats for all Concerts. Fans attending Dead & Company 's Sept. 13 concert at the Hollywood Casino Amphitheatre will be required to show proof of vaccination or a negative COVID-19 test within 48 hours.. Ticketmaster is generally required to file a Form 1099-K report with the IRS if the gross amount of your transactions on our marketplaces is $600 or more in a calendar year. We may invite you to renew the Agreement for the next Concert Season. Concert Threshold means the number of Concerts provided as part of Purchasers full concert season package, in order of public announcement date by LN, as stated on your Invoice. Unvaccinated travelers who arrive without performing the pre-arrival test can face a fine of up to $300 unless they show proof of a negative test performed within 48 hours of arrival. Should you do so, your tickets may be canceled, and we may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site. This license exists only so long as you strictly comply with each of the provisions described in this section. Change of Status, Control or Purpose of Venue, . Scroll to read more Music News & Interviews articles If our actions result in you missing your event, we will not be liable for more than your total purchase price. This article was first published November 2021 and updated December 2021. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. For purposes of this section, the Termination Fee shall mean. Getty Images, Omicron in the United States: COVID-19 requirements to know before you travel. If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 days, and no rescheduled dates have been announced, a 30-day window for refunds will open at that time. The following applies only to resale tickets to New York events: If you purchase a resale ticket to an event located in New York, you will receive a refund of the amount you paid for that resale ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any order processing and delivery fees); (b) that ticket does not allow you to enter the ticketed event, unless the ticket is canceled due to an act or omission by you; or (c) that ticket fails to conform to its listing description unless you have pre-approved a substitution of tickets. The Factory is offering refunds for tickets purchased prior to Aug. 16. . You may not assign or transfer this Agreement, whether voluntarily or by gift, bequest or operation of law, without our express written consent. Terms Applicable to Full Concert Season Packages, Days Prior to the Concert Season Start Date, V.Terms Applicable to Personal Seat Licenses. If you or we fail to enforce any of the provisions of the Agreement or any rights, or fail to exercise any election provided in the Agreement, it will not be considered to be a waiver of those provisions, rights or elections or in any way affect the validity of the Agreement. If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at: Live Nation Entertainment, Inc. Meanwhile, in King County, which encompasses the city of Seattle, you'll need proof of full vaccination or a negative COVID-19 test to enter: For more information on COVID-19 and travel, check outLonely Planet's Health Hub. "I mean it's understandable I guess," Brittany Tiedemann said with her friend, Linda Rossi adding "I wish we had more notice.". The Hollywood Casino Amphitheatre in Tinley Park will begin its season Aug. 3 with a concert by 3 Doors Down. In the event that any term or provision of the Agreement is held to be invalid, void or unenforceable, then the remainder of the Agreement shall not be affected, impaired or invalidated, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. Throughout the Term, you will have the right to use your Ticket Credit to purchase tickets to Concerts at the Venue. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. Stay alert at all times before, during and after play or performance. If you require a refund instead of the credit, you will need to request a refund in writing. The venue previously said 48 hours, but has since revised its policy. Terms & Conditions Hollywood Casino & Hotel St. Louis. Those tickets will be refunded now through Sept. 3. The US is home to some of the most diverse spots on the planet for a natural soak outside. Term means the period between the assigned start and end date for indoor, year-round Venues. refund to you your unearned portion of the total Fee you paid, if any. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Sign up for our newsletter to keep reading. You bear all risks of inclement weather. Guests will be required. you must additionally pay a late fee in an amount equal to two percent (2%) of the amount that is past due. ST. LOUIS Cars pulled into the Hollywood Casino amphitheater Wednesday, but there was a change in directions for concertgoers. We may make changes to these Terms at any time. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. Illinois first responders prepare for what severe weather spring could bring. You expressly submit to the exclusive personal and subject matter jurisdiction of the state and federal courts located in such state, which shall be the exclusive venue for any dispute. Seat views displayed on the Site may not be an exact representation. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Those who are not fully vaccinated must also show proof of a negative COVID-19 test administered no more than 72 hours before arrival. We will process your refund to the original method of payment used at the time of purchase, once funds are approved by, and received from, the Event Organizer, which is usually completed within 30 days. READ MORE: L.A. requires everyone 12 years and older to be vaccinated to enter venues across the city. Fee means the amount due for a specific package as indicated on your Invoice. Disputes, Including Mandatory Arbitration and Class Action Waiver. What are my options if I purchased tickets at the Box Office? We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. Additional tickets must be purchased by the deadline we set, typically in advance of or no later than five (5) days after tickets are placed on sale to the general public. Example video title will go here for this video. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. The status of your event, and any options available, can always be found in your online account. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (A) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF A SEAT OR TICKETS, OR (B) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. His leadership has helped transform Live Nation into the top live entertainment brand in the world, with operations in 40+ countries and an annual revenue of more than $10 billion. - Concerts at Hollywood Casino Amphitheatre will be affected by Live Nation's new health check protocol. It was either press on and see how things go, or really just pause it, Kostopanagiotou said. Washington StateWashington State statewide requires proof of vaccination or a negative test administered within the past 72 hours for anyone 12 or older who is attending a large event. Off the mainland in places like Hawaii, Puerto Rico, or the US Virgin Islands you'll need to do a little more preparation to travel. Invoice means the document that details the purchase of your Premium Seat Sales package. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. Marks means our company and Venue names and logos. per night. If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 daysand no rescheduled dates have been announced a 30-day window for refunds will open at that time. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Ticket orders will be processed only if the Ticket Credit has a value greater than or equal to your order, including service fees and applicable taxes. How do I get a refund if I pre-purchased a Live Nation venue upgrade or an add-on to my original ticket (e.g., VIP Club, Lawn Chair, Parking, Fastlane, etc.)? St. Louis forecast: Mostly clear tonight into Sunday, warmer afternoons through Monday. We want you to know that our top priority is the safety and well being of our fans as well as that of the hard working men and women who make these events possible, the band said in the tweet. The procedure follows a number of area venues enacting similar procedures including the Pageant, Delmar Hall, the Factory and Off Broadway. If you purchased a ticket from another site, you will need to reach out to your original point of purchase for your refund options, if available. But what was on his plate was an expansion project that had gotten underway before the pandemic. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. . The sale price for any tickets acquired pursuant to this Agreement that are posted for sale on TM+ shall in no event be less than the greater of $35.00 or 115% of the face value of the ticket, in either case exclusive of taxes, charges and fees. Please see the below FAQs and our Purchase Policy for more information. Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Live Nation- Hollywood Casino Amphitheatre - Chicago . Heres what that means. Chicago: Starting January 3, 2022, the city of Chicago will require anyone 5 years of age or older to show proof of full vaccination against COVID-19 to dine indoors, visit gyms, or enter entertainment venues where food or drink are served. Opening acts or guests may sometimes tour with headlining performers. LN Protocols may also include, without limitation, staggered arrival and departure times, temperature checks, virus testing, proof of vaccination, pre-sanitization requirements, physical distancing, masks/face coverings, special food & beverage service requirements, and requiring persons developing or exhibiting symptoms of illness to leave the Venue. When the Event Organizer cancels or reschedules the event, well notify you of the new status and explain any available refund options. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If you use the Advanced Services to sell a ticket, you will be the tickets seller, not us or Live Nation- Hollywood Casino Amphitheatre - Chicago . You are responsible for complying with all applicable ticket resale laws. Do Not Sell or Share My Personal Information, Indoor dining, including bars and nightclubs, an image ofanyofficial immunization record, or. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. Unvaccinated fans with a valid medical note preventing vaccination or children under 12 will be required to take a diagnostic COVID-19 test 48 hours before the event. If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. A few St. Louis concerts are requiring proof of vaccination or a negative COVID-19 test at the door. We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. Entry requirements and venue protocols are subject to change. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. Pasadena,California91185-3625, III. Please check the Event Organizer's website (usually the venue's site) for specific Health Check guidelines pertaining to your event. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. The procedure follows a number of area venues enacting similar procedures including the Pageant, Delmar Hall, the Factory and Off Broadway. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. Any notice or other communication under the Agreement will be in writing and will be effective upon the earlier of actual receipt, five (5) days following deposit into the United States mail (certified mail, return receipt requested), the next business day following deposit with a nationally, recognized overnight courier service, or the same day following transmission of a legible facsimile copy or email during regular business hours. "Yeah, more notice would have been nice," Tiedemann agreed. Please see our Purchase Policy for more information. Balls, pucks, and other objects may fly into the spectator area during an event. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. The status of your event, and any options available, can always be found in your online account. You may not use another users account without that users permission. For the full list of businesses requiring proof of vaccination,click here. I was the first one in our establishment to kind of take it off, he said. Live Nation- Hollywood Casino Amphitheatre - Chicago may require you to pay a fee, to be a season ticket holder, to be on the waiting list to be a season ticket holder or to comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. If the Group Manager pays for a ticket, then the Group Manager may cancel ticket distribution at any time, even after you have already retrieved your ticket, in which case you will not be able to use it to attend the event. You and your belongings may be searched on entry to the event. For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. On the mainland, you can freely travel between states but many cities are adding requirements to provide proof of vaccination to access indoor establishments like restaurants, gyms, sports venues and theaters. 777 Casino Center Drive, Maryland Heights, MO, 63043. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. 1999-2023 Ticketmaster. See our Purchase Policy for more information. Consider these eight intriguing destinations for couples, all over the US. any other termination provisions in this Agreement, if we terminate this Agreement due to your breach of Sections II.B-F, you. By continuing to purchase and use tickets after that date, you agree to the changes. By continuing past this page, you agree to our terms of use. Face masks are still required to enter the venue, according to a Facebook post. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. The move to phase five ends capacity restrictions at places such as restaurants and bars, sports and entertainment venues, and the Archdiocese of Chicago lifted similar restrictions that have been in place in area churches. The Hollywood Casino Amphiteatre in that suburb had not hosted a concert last year due to the pandemic but the 28,000-seat venue, near the interchange of Interstate 80 and Harlem Avenue, is gearing up to resume shows. We were built for carryout, he said. Either you or the Group Manager will be responsible for paying for the tickets, as applicable. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package.
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